Unit 1. The KM Concept
Module 1: Understanding Knowledge
Module 2: Understanding Knowledge Management
Module 3: Objectives of KM and Requirements for Its Implementation
Instructional Resources: Intro to KM
Objectives and Requirements
KM Frameworks
Workshop A
Unit II. Developing a KM Strategy
Module 4: Developing a KM Strategy
Module 5: Approaches to Developing a KM Strategy
Module 6: Knowing What you Know: The Knowledge Audit
Workshop B:
- Guide for Developing a KM Strategy
- Guide for Conducting a KM Audit
Unit III. Building Capacity and Nurturing a Knowledge Culture
Module 7: Methods and Tools to Support KM Processes
Module 8: People, Processes, and Technology in a Community Knowledge System
Instructional Resources: Human Requirements for KM
Organizational Support to KM
Workshop C:
- Video-viewing, Discussion of Critical Incident: Knowledge Sharing
- Video instruction: How to Elicit Information
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