UNIT I- THE KM CONCEPT
   
Unit I- The KM Concept
Module 1- Understanding Knowledge
   
Module 2- Understanding Knowledge Management
   
Module 3- Objectives of KM and Requirements for its Implementation
    Instructional Resources
    Introduction to KM
    Objectives & Requirements
    KM Frameworks
    Workshop A
 
UNIT II- developing a km strategy
   
   
   
   
Module 6-Knowing What you Know: The Knowledge Audit
    Workshop B:
    Guide for Developing a KM Strategy
    Guide for Conducting a KM Audit
 
unit III- Building capacity & nurturing a knowledge culture
    Unit III-Building Capacity & Nurturing a Knowledge Culture
    Module 7-Methods & Tools to Support KM Processes
    Module 8- People, Processes, & Technology in a Community Knowledge System
    Instructional Resources:
    Human Requirements for KM
    Organizational Support to Knowledge Management
    Workshop C:
    Video-viewing, Discussion of Critical Incident
    Video Instruction: How to Elicit information
 
Annexes
    Annex 1- KM Applications: Some Cases of Organizations Implementing KM
    Annex 2- Knowledge Management Tools
   
Annex 3- Another 10 Myths about KM
UNIT I- THE Knowledge Management CONCEPT

Scope

The module in this unit, Understanding Knowledge Management, addresses the information needs of people who wish to understand what knowledge management is and what it is not; the types, levels, and other categorizations of knowledge; the knowledge process, principles associated with it, and other related concepts. It explains why knowledge management is important.

Objectives

After going through this unit, participants will be able to

  • appreciate knowledge management, its objectives, and benefits to community development and its stakeholders;
  • gain understanding of the concepts of knowledge, knowledge management, and associated terms
  • familiarize themselves with the principles of knowledge management and the knowledge process
  • learn about some approaches to developing a knowledge management strategy and their successful applications by some organizations
Content information

1.1:      Knowledge, knowledge management, and related concepts

1.2:      Objectives of knowledge management and requirements for its implementation

1.3:      The knowledge process

1.4:      KM application: Some cases of organization Implementing KM

References

Brooking, Annie (1999). Corporate memory: Strategies for knowledge management. International Thomson Business Press, London.

Davenport Thomas H. (2006) Some principles of knowledge management in KM at http://www. mccombs.utexas.edu/kman/kmprin.htm

Information Societies Technology (IST) Programme (2002). Roadmap to Communicating Knowledge Essential for the indusTrial environment (ROCKET). Material for roundtable discussions in the European Commission’s 6th Framework Programme.

King, Kenneth and S McGrath. Knowledge-Based Aid: A Four-Agency Comparative Study, a draft for discussion. March 2002. http://www.ed.ac.uk/centas/futgov-home.html

Kluge, Jurgen, W Stein, and T Licht (2001). Knowledge unplugged; the McKinsey & Co.  global survey on knowledge management. PALGRAVE, Hampshire RG21 6XS and New York, NY 10010.

Rao, Madanmohan (Sept 2003). Eight C's of KM Success

Swiss Agency for Development and Cooperation (2006). Knowledge management in practice: The five principles (a brochure).

Skyrme, David J (2006). KM Basics at http://www.skyrme.com/resource/kmbasics.htm 

Talisayon, Serafin D (2004). 99 paradigm shifts for survival in the knowledge economy: A KM reader (an e-book). Center for Conscious Living Foundation, Paranaque City, Philippines

Weigel, G. (2004) "Communication for Development (C4D) as Integrated Component of the SDC ICT4D Concept and Strategy" [PowerPoint presentation], SDC at http://www.comminit.com/en/node/

Wikipedia. Knowledge management. http://www.wikipedia.org

 
 
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