KMCD

UNIT II- DEVELOPING A KM STRATEGY
Rationale
Implementing KM should be a deliberate, concerted effort by the whole organization. It should be a strategic move toward a clear goal rather than a general operations activity. Unit II provides information and activities that will develop your skills in developing a KM strategy for an organization or community.
Scope
Content of the modules in this unit includes the importance of and the steps in developing a Km strategy and approaches toward strategizing KM. An exercise on how to do a knowledge audit and other tasks provides you with hands-on experience on developing a KM strategy.
Objective
After going through the modules in Unit II, you will be able to understand the importance of a KM strategy and be familiar with the steps involved in developing it; get acquainted with options for designing and implementing a knowledge audit; identify the critical knowledge needs at your organization or community based on results of your knowledge audit; prepare a KM plan.
References
Clemmons, Rumizen Melissie. (2002). The complete idiot’s guide to knowledge management. Madison, WI: CWL Publishing Enterprises. Chapter 5: Developing a strategy and Chapter 6: Start small a good and simple overview of strategy development, and of the merits of beginning with pilots and how to go about them. (This book as a whole is well worth a look – extremely easy to read, very comprehensive and full of sound, practical advice). Knight, Tom. A strategic approach to KM: Aligning knowledge management with organizational objectives at the Department of Health. Knowledge Management, 2001 Nov Volume 5 Issue 4. Describes how the Department of Health has attempted to integrate its knowledge management program with the core objectives of the organization. Lewis, Karen. Holistic KM at the Department of Health. Knowledge Management, 2002 Dec Volume 6 Issue 4 Outlines the key goals and methods of the Department of Health’s knowledge management strategy, and reveals the progress the department has made so far in implementing it. Mullich, Joe. Growing a knowledge management solution: lessons learned from pilot projects can nourish your enterprise-wide implementation. Knowledge Management, 2001 March. Skyrme, David J. (2002). How to develop a successful KM strategy. David J Skyrme Associates. A comprehensive and useful guide available for online purchase either as a pdf file or in hard copy at £7. Offers a 5-step process of information gathering, analysis and diagnosis, planning the approach, documenting the detail, and communicating and gaining acceptance, followed by a set of guidelines and pitfalls to avoid and some case studies. Zack, Michael. Developing a Knowledge Strategy. California Management Review, 1999 Spring Vol 41 No 3, pp125-145.

Knowledge Management for Community Development