UNIT I- THE KM CONCEPT
   
Unit I- The KM Concept
Module 1- Understanding Knowledge
   
Module 2- Understanding Knowledge Management
   
Module 3- Objectives of KM and Requirements for its Implementation
    Instructional Resources
    Introduction to KM
    Objectives & Requirements
    KM Frameworks
    Workshop A
 
UNIT II- developing a km strategy
   
   
   
   
Module 6-Knowing What you Know: The Knowledge Audit
    Workshop B:
    Guide for Developing a KM Strategy
    Guide for Conducting a KM Audit
 
unit III- Building capacity & nurturing a knowledge culture
    Unit III-Building Capacity & Nurturing a Knowledge Culture
    Module 7-Methods & Tools to Support KM Processes
    Module 8- People, Processes, & Technology in a Community Knowledge System
    Instructional Resources:
    Human Requirements for KM
    Organizational Support to Knowledge Management
    Workshop C:
    Video-viewing, Discussion of Critical Incident
    Video Instruction: How to Elicit information
 
Annexes
    Annex 1- KM Applications: Some Cases of Organizations Implementing KM
    Annex 2- Knowledge Management Tools
   
Annex 3- Another 10 Myths about KM
UNIT II- DEVELOPING A KM STRATEGY

Guide for Developing a KM Strategy

  1. Review/set the vision and goal for your group/organization.  When a group/organization has existed for some time, it usually has a statement to articulate:
    a) a strong and powerful picture of what  you want it to look like in the future (vision), and
    b) a statement of future intents that, when met, contributes to the achievement of your vision (goal).

    Find these statements, and if they don’t exist yet, get your group to formulate vision and goal statements which everyone agrees.

  2. From among those goals, select one that involves taking advantage of a knowledge opportunity or solving a knowledge problem. You will develop your KM strategy with that problem/opportunity as focus. A strategy is a conscious choice of how your group will attain its goal.

  3. Set objectives related to your goal. Objectives are the desirable conditions that will indicate that the goal has been reached for your KM strategy, these conditions are relative to how knowledge is generated, distributed, and utilized in your group/organization.

  4. Determine what tasks are needed to realize the objectives, then identify what knowledge assets are needed by the group to perform these tasks. These are critical knowledge, information, or data that your group members need to require to perform the tasks.
  5. Do a knowledge audit to determine the status of each critical knowledge in your group/organization. Which ones do you already have?  Which do you still need to acquire? What type of knowledge are they? Where do critical knowledge assets reside in your organization?  When are they used? How are they distributed or shared?

  6. Develop a KM strategy.  How will you sustain or enhance the critical knowledge assets that your group has?  How will you optimize their use or leverage them? The critical knowledge assets that you don’t have, how will you procure them?  Grow? Hire? Purchase? Source out? Make a plan detailing the implementation, and monitoring and evaluation (M & E) of your KM activities.
 
 
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