KMCD

UNIT III- building capacity & nurturing a knowledge culture
Rationale
Management of knowledge requires the full support of the organization’s leadership and the buy-in of everyone in it. KM also requires effective integration of three critical components: people, processes, and technology.
Scope
Modules in Unit III contain information and recommendations on organizational and technology support needed for successful KM implementation.
Objectives
After going though the modules in Unit III, you will be able to acquaint yourself with the task of designing and implementing interventions to develop knowledge skills in organization members; know the basics of mobilizing people, processes, and technology for successful KM.
References
Barson, R., et al., 2000. ”Inter- and Intra-Organisational Barriers to Sharing Knowledge in the Extended Supply-Chain,” Nottingham, UK:. http://www.biba.unibremen.de/users/web/download/Barson_etal_2000_eBeW2000. Interorganisatonal_Barriers_to_Knowledge_Sharing.pdf Carvalho, RB. and M. Ferreira. 2001 Using Information Technology to Support Knowledge Conversion Processes, Information Research, Vol. 7 No. 1, October 2001. Available at http://informationr.net/ir/7-1/paper118.html Carlson, Floyd W. 1999. “A guide to planning a knowledge management system.” Maryland, USA: Available at http://faculty.ed.umuc.edu/~meinkej/inss690/ carlson/Knowledge%20 Management.html Das, K. Knowledge Management. Accessed January 25, 2007. Available at http://planetsap.com/your_contribution_2.htm Denning, Steve. (2004) Technology for Knowledge Management. Available at http://www.stevedenning.com/technology_knowledge_management.html Erhardt, N. L.. 2003. “Enablers and Barriers for Individuals’ Willingness and Ability to Share Knowledge: An Exploratory Study,” New Jersey, USA: Available at http://business.queensu.ca/centres/monieson/docs/2003%20Doctoral%20Consortium%20Participants.doc Hackett, Brian. 2000. “Beyond knowledge management: New ways to work and learn.” The Conference Board. Available at: http://www.providersedge.com/docs/km_articles/Beyond_KM_-_New_Ways_to_Work_and_Learn.pdf Hsiu-Fen Lin, 2004. Impact of organizational support on organizational intention to facilitate knowledge sharing by Available at http://docstore.ingenta.com/cgi-bin/ds_deliver/1/u/d/ISIS/35117346.1/pal/kmrp/2006/00000004/00000001/ art00004/11BAFA4000AA327B1170627026C9BD05345D036B1A. pdf?link=http://www.ingentaconnect.com/error/delivery&format=pdf Kim, S. and H. Lee. 2005. “Employee Knowledge Sharing Capabilities in Public & Private Organizations: Does Organizational Context Matter?,” Syracuse, USA: Available at http://www.hicss.hawaii.edu/Hicss38/paper_shedule.htm Knowledge Management/ Transfer: Getting started with knowledge management/ transfer. Available at http://www.cs.state.ny.us/successionplanning/ workgroups/ knowledgemanagement/gettingstarted.html Accessed December 4, 2006 Levina, Natalia.2001. “Sharing Knowledge in Heterogeneous Environments,” Reflections: The SoL Journal (2:2). The Society for Organizational Learning and MIT Press. . Available at http://pages.stern.nyu.edu/~nlevina/Papers/Reflections-SoL%20Article.pdf Levine, D.I. & Gilbert, A. 1999. “Managerial Practices Underlying One Piece of the Learning Organization,” http://www.iir.berkeley.edu/cohre/knowledge.html Reach, C.R. (2002). KM 101: Assistive Technology for Knowledge Management Initiatives. Available at http://www.abanet.org/tech/ltrc/publications/km101.html SDC. Knowledge Management – On the road to becoming a learning organization. Retrieved January 2009 www.deza.admin.ch/en/Home/Activities Van den Brink, Paul, “Measurement of conditions for knowledge sharing,” Published in: Proceedings 2nd European Conference on Knowledge Management, Bled, Delft, Netherlands, November 2001, http://www.onthebrink.nl/eng/documenten/measurement_conditions_ks.pdf Some definitions were taken from www.webopedia.com and www.wikipedia.com

Knowledge Management for Community Development